What you need to know about buying tickets for WCC!
Autographs and photo-ops are not included in the entry price and must be purchased separately.
All of our ticket sales are handled by Ticketweb UK. Any queries MUST be directed to their customer service helpline and NOT Wales Comic Con as we do not deal with ticket issues in house.
- IMPORTANT NOTE -
Tickets are still available to buy on the door once all pre-ordered ticket holders have gained entry to the event.
If you are buying your tickets on the day we recommend arriving around 12pm onwards!
All tickets are distributed as e-tickets which are managed by TicketWeb. These e-tickets will be emailed to you shortly after purchase. In the unlikely event that you do not receive your tickets or you can no longer access them, please contact TicketWeb via their help page or give them a call on 0333 321 9990. Please ensure you have your purchase reference to hand as they may ask for this.
There is no need to print your e-ticket – we can scan your unique barcode from your phone or tablet instead. However, we recommend making sure to download or take a screenshot of the barcode rather than relying on the internet at the venue to access your tickets. Don’t forget to make sure that your phone has battery!
Although tickets can be purchased on the door, priority will be given to those who have pre-booked tickets. This may result in queuing to purchase on the day. Wherever possible, we strongly suggest pre-booking your tickets!
Children under 5 do not need a ticket. If your child is aged 5-15, you can buy them a reduced price children’s ticket, provided they are accompanied by a paying adult. There is a maximum of two children per adult.
If a guest is unable to attend the event, customers who have purchased photo-ops with that guest will automatically be given a refund. Please allow to seven working days for your refund to reach your bank. If you have still not received it, please contact Ticket Web directly as they manage all ticket sales for Wales Comic Con. We will unofrtunately not be able to assist you in locating a missing refund. See our contact page for TicketWeb’s contact details.
Please note: We do not issue refunds for entry tickets to the event.